With so much going on at The Commons Collective, you surely have some questions, right?

Read through our FAQ’s, and if you don’t find your answer there, we will get back to your query as soon as we can.

What are your opening hours?

Rosé Garden

Thursday – Saturday: 12pm – 10pm
Sunday: 11am – 5pm
Monday – Wednesday: Closed

Beer Garden

Thursday to Saturday – 12pm – 10pm
Sunday – 11am – 8pm
Monday to Wednesday – Closed

Bar Moubray

Bar Moubray is closed for spring/summer! Re-opening May 2023.

How do I make a booking?

All bookings of up to 19 people can be made through SevenRooms on our website. Check out our What’s On page to see the different offers available at The Commons Collective!

If you have a group of 20 or more, please send through your enquiry to thecommons@thebiggroup.com.au and one of our team members will be in touch shortly.

How long is my booking?

Rosé Garden bookings have a duration of 2 hours to enjoy our A La Carte menu. We also have 3-hour and 4-hour packages available!

Beer Garden bookings have a duration of 3 hours.

Can I cancel or modify my booking? Will I be charged?

For general bookings in our Beer Garden or Rosé Garden, you may cancel your booking up to 48 hours prior to the booking start time. Please contact our Reservations Team at thecommons@thebiggroup.com.au for any changes within 48 hours of your booking start time.

For Rosé Garden bookings of 12+ a fee of $25pp will be incurred for full cancellations, no shows, or requests to reschedule the booking within 24 hours of the booking start time. Reasons relating to COVID-19 are subject to the same Cancellation Policy.

I have a prepaid booking. Can I get a refund?

For all pre-paid bookings: partial or full cancellations up to 48 hours of your booking start time will receive a refund in the form of an e-gift card. The e-gift card will have an expiry period of 36 months. Any cancellations within 48 hours will not be refundable and cannot be used as credit.

Please contact our Reservations Team at thecommons@thebiggroup.com.au for any changes regarding your booking. We require a request in writing 48 hours prior of your booking start time to issue a refund.

Reasons relating to COVID-19 are subject to the same Refund Policy.

Do you take walk ins? Is there a long wait time?

Yes, we do! The wait time for walk ins depends on the day. If you don’t want to risk it, please make a booking through our website.

What happens if it rains?

We know Melbourne weather can be unpredictable, so we try to have a wet-weather option indoors (pending availability). We always contact bookings prior if rain is predicted to discuss possible options.

Can I bring my dog?

Absolutely, we love dogs! They are welcome to join Rosé Garden and Beer Garden bookings. We recommend the puppa-cino for our furry friends.

Please note, in the event of rain, Rosé Garden bookings will likely be moved indoors (pending availability), and dogs will need to remain outside for the duration of the booking.

Can I sit inside/outside?

We will always do our best to accommodate requests to sit in a specific area of The Commons however we cannot promise this allocation.  Table allocations are subject to change due to Melbourne’s crazy weather.

Do you provide highchairs?

We have a very limited number of highchairs available. We’re also more than happy for guests to bring their own.

Can I bring in a cake?

Absolutely, we love all things that involve cake! Please ensure you add this to your reservation notes.

We charge a cakeage fee of $3.50 per person if you would like our servers to cut and serve the cake for you. If you are happy to do this yourselves, no fee will be charged!